G532 - Nationwide Service Centre - Auto Services - Wellington Region


Summary
The Nationwide chain presents a professional service to obtain a competitive edge. The Kilbirnie franchise offers the option of replacing engine coolant with reconstituted rather than fresh coolant.

Business Profile
The franchise garage at Kilbirnie in the Nationwide chain commenced operations in October 1996. There are 6 staff.

Type of Project
Good housekeeping, material reuse, material recycling, resource conservation.

Reasons for Project
To appeal to the environmentally conscious customer and thus gain a competitive edge.


The Project

Recycling and Reformulation of Engine Coolant
The garage offers the option of having the engine coolant recycled and re-formulated, on-site but in an off-line unit, at the same price as replacement with fresh virgin coolant. Spent coolant is drained whilst the engine is hot (flushing with water is not required) and replaced with pre-prepared, reconstituted coolant. The reconstitution is done off-line at the garage's convenience. Spent coolants are aggregated, chemically treated to precipitate the metals, filtered, and reconstituted to standard requirements.

The service is economically viable overseas where the disposal costs for coolant are high. Where disposal is prohibited, reconstitution is the only option. At present there is no relative margin in the service but Nationwide anticipates similar measures will be implemented in NZ in the near future. The economic advantage is in the longer term. The service is expected to attract the discerning customer and therefore enhance the business.

Energy
The garage is considering a variety of energy conservation measures. Skylights are to be installed to save on lighting. Energy saving light bulbs and time switches are to be fitted. A gas space heater could be converted to burn used oil to save on space and water heating.

Used Oil
Oil is delivered in bulk and metered in, and used oil is collected for re-refining. Past experience supports the findings of the oil balance study by Dimond Auto Services Ltd.

For additional information contact:
The Manager (Bob Byers)
Nationwide Service Centre
PO Box 14068
Kilbirnie
Wellington
Phone: (04) 387 2105
Fax: (04) 387 2108